frequently asked questions
about heart notes
Q: Who will be teaching the classes?
A: Moraig will be! She is a graduate of WAAPA (The Western Australian Academy of Performing Arts), has been teaching vocals for many years, and been entertaining children & adults for even longer. If you’d like to read a bit more about her, click here.
Q: Where will classes be held?
A: Classes are held at a variety of locations around the Perth suburbs, such as libraries, community centres, nursing homes, and privately owned properties. These depend on availability and local interest. What they all have in common is space for everyone to get involved in the activities! To find out which locations classes are currently running in, check the bookings page right here.
Q: how will the classes be run?
A: Students are welcome to arrive a few minutes early, but will need to wait until the teacher gives the all-clear to enter the class space (this is for safety reasons). At the designated class start time, the teacher will call all the students together. The students will join the teacher on the mat if it’s a kids’ class, or take a chair if it’s an adults’ class. Classes will run for 60, 90, or 120 minutes, depending on the individual booking.
Q: What if the classes are being hosted by a particular venue or organisation?
A: Yes, some of our classes are run this way! If this is the case, your booking will go directly through them and you don’t need to let us any details, only them. They will let you know everything you need about when and where to go, and what to do if you need to miss a class.
Q: Do PArents need to stay for their kids’ class or can they leave?
A: Parents must stay for the duration of their child’s class, and are welcome to either stay in the class space to watch, hang out with the other parents, or wait outside the doors. This is to comply with duty of care regulations, and also to make sure all of our precious children stay where they are meant to be. The person who takes the child home must be the same person who brought them to the class. To read more about parent/guardian responsibility, read our terms & conditions here.
Q: why do i need to book a set of classes rather than a single one?
A: Booking in sets helps us make sure the class you want is able to go ahead, since we have minimum numbers that must be met. Booking a set at a time also makes our preparation much higher quality, because we can tailor activities in advance to the unique needs and abilities of the individuals in that class. Basically, the more notice we get about you or your child booking in, the better the classes are going to be for them! If you are ready to ensure your spot so you can begin your musical journey, click here to book now.
Q: Can I still join the class if term has already started?
A: Yes! Just let us know when you’ll be starting and we’ll book you in.
Q: CAN I BOOK into classes on a casual basis?
A: There will potentially be a couple of casual spots open for every class, where you can just pay for a class at a time. However, we aren’t able to guarantee their availability for you, so the only reliable way to make sure you get a spot is to book for the set. If you want to book in on a casual basis, contact us here.
Q: what happens i miss a class?
A: See our Terms & Conditions right here, detailing our policies for cancellation, missed classes, and rescheduling.
Q: IS there a discount for siblings/members from the same family?
A: Yes, there is! Booking your second child or family member in will give you a discount of 15%.
Q: is it okay for me to bring my pre-school child along?
A: Yes, it is! Children who are under the age of 5 are welcome to join in along with a parent for the first third of any kids’ class, free of charge. After that, there are play areas they are more than welcome to use.
Q: do i need to, or can I, bring anything for my class?
A: For kids’ classes: We will provide everything your child needs to participate in the class! If you wish to send your child with a special cushion or wriggle pad to sit on, you are most welcome to bring one along. If your child uses any further special aids or equipment, let us know as soon as possible in advance of the class, so we can make sure to accommodate for it.
For adults' classes: Bring along a folder to put any music or lyrics sheets we may hand out, a pen or pencil to write some notes, and a sense of humour!
Q: How many students will be in a class?
A: For kids’ classes: this depends on where they are held! Classes held at the main office will be between 2-7 students, while in a bigger venue maximum numbers will be 12-15. If you have a bigger group you’d like to keep together, speak to us so we can work out a solution. We may need an extra teacher, but this is an option open to us!
For adults’ classes: This can really depend on the space we have to use! In all venues, we will abide by the safety regulations detailing how many people are allowed in a space at one time.
Q: I have a group of friends who want to do classes all together. Is this an option?
A: Yes, it is! We have the flexibility to move locations, so if there is enough demand, we will look into opening up a special class time & place just for you and your group. Advance notice is key here, so come talk to us as soon as you can!
Q: will the classes cater for special needs?
A: Fortunately, our classes by nature are more accessible than most classroom learning. If you or your child need something specific, please let us know and we’ll be happy to chat with you, to see if we can adjust for your needs. It’s a deeply held value of ours to be inclusive, rooted in our belief that people of all needs matter equally and deserve access to education…and to fun!